The size of St Augustine's means that all students are known well. Their pastoral care is paramount. Each boy is under the care of a Homeroom teacher who meets daily with the Homeroom class and remains the first point of contact for parents.
Each year level is under the guidance of a Year Level Coordinator. The Year Level Coordinator, as well as being conversant with each students curricular and co-curricular activities, guides the year level through the many and varied activities and demands that each year brings.
Additional support is offered by others members of a Pastoral Care Team that includes the Principal, the Deputy Principal (Pastoral), the College Chaplain, Counsellors, Director of Mission and Sports Director. Further support is offered through the staff of the Learning Support Centre, the Careers Adviser, the College Nurse, and classroom teachers. Extra tutorial assistance outside of class time is also available.
The College has developed effective strategies and policies on matters of student behaviour, harassment, health issues for adolescent boys, personal development programmes, and other issues pertinent to adolescent boys.
The College is strongly of the view that, in its pastoral care of students, it should work in close partnership with parents. Parents are encouraged to contact the College to discuss any matter relating to their sons life at Saints.